Interlink Pricing

No contracts, no commitment

Interlink is the most affordable solution on the market and probably the quickest return on investment your business will ever see. For Example: If you have 10 Techs that bill $95 per hour, if they capture ONE additional billable hour per month by using Interlink that will amount to $11,400 in gross revenue your company would have otherwise missed. (10 x $95 is $950 per month x 12 months – $ 11,400).

 

Interlink Add-ons

Service Level Manager

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  • Automatic monitoring of ticket priority, due date and last updated.
  • Email Alerts
  • Priority Level Escalation
  • Interlink Dashboard Alerting
  • Audit Trail
  • Customizable
  • Help monitor and meet your customer SLAs

This add-on requires Interlink Server for CommitCRM in order to function.

Interlink Password Manager

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  • Integrated Single Sign-on Password Manager
  • 256 Bit AES Encryption
  • Full Audit Log
  • Stores and Displays Previous Passwords
  • Password Age Display
  • Control Access by Client and Password Category
  • Individual Permissions or use Groups
  • Password Dropbox – Allows all staff to enter passwords, but only those users with appropriate permissions can view passwords.

This add-on requires Interlink Server for CommitCRM in order to function.

Email Macro Templates

  • Customizable Email Macro Templates
  • Standardize your communications with clients.
  • Increased client communication efficiency.

This add-on requires Interlink Server for CommitCRM in order to function and is only available as part of Interlink Enterprise Edition.

Sales Manager

  • Lead in-take form
  • Lead approval workflow
  • Opportunity tracking
  • Quote builder

This add-on requires Interlink Server for CommitCRM in order to function and is only available as part of Interlink Enterprise Edition.

Interlink Customer Satisfaction Module

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  • Fully Integrated Customer Satisfaction System
  • Automatically sent when ticket is completed.
  • View by Engineer or Company Wide.
  • View by Client or all Clients.
  • Linked to ticket for viewing details and researching any problems.
  • Selectable date range for viewing satisfaction results.
  • Customer can add notes to satisfaction survey.
  • Visually see results on chart report.

This add-on requires Interlink Server for CommitCRM in order to function.

Interlink Advanced Reporting Module

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  • Admin Reports (Tickets by Month, Tickets by Time of Day, Ticket Resolution Times, Ticket Age by Priority Level)
  • Year Over Year – By Engineer or Company Wide.
  • Teamwork Report – Measure an Engineers individual production as well as their book of business.
  • Ticket CSV Generator – Allow your clients to download CSV of their ticket data for analysis within Microsoft Excel, Apple Numbers, etc.
  • Contract Report – Show monthly contract usage by client and click on line items to see and edit charges for that contract period.
  • Block Time Report – Show block time contract usage by client and click on line items to see and edit charges for that block contract.
  • Managed Services Report – Shows monthly recurring managed services charges by sales person for measuring monthly recurring revenue efforts.

This add-on requires Interlink Server for CommitCRM in order to function.

Optional – Branding Removal License

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This license entitles you to remove all Branding and the link back to Dynamic Solutions Group from the footer of your Interlink pages.

Unless you purchase a branding removal license, you will need to retain all branding and footer link back to Dynamic Solutions Group that appears at the footer (the very bottom) of your Interlink pages. This is a one-time fee.

12 Month Maintenance and Support Subscription

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Your Interlink Server license comes with 90 days of email based technical support and access to new releases and updates. Technical support does NOT include assistance with setting up your server or your CommitCRM environment. We offer installation and server setup support for $125/hr.

  • Includes additional 12 months of support and maintenance for Interlink Server for CommitCRM.
  • An active support and maintenance subscription is optional – you can still use your Interlink Server without it.

Do I have to sign a long term contract?

No. There are no long term contracts or commitments on your part. You can opt to participate in one of our maintenance plans that will entitle you to support and upgrades as they come out though.

What types of payment do you accept?

Currently we accept Visa, Mastercard, Discover and American Express. We do not accept PayPal. At this time we only accept payments online so we will not be able to accept a P.O., invoice you, or take an order over the phone.

How do I purchase?

Once you have verified that your current CommitCRM environment meets the system requirements to support the Interlink for CommitCRM software then simply add the items to your shopping cart and proceed to the check out.

Our Commitment to You

We are here to help as you use Interlink, taking care of your inquiries quickly and completely. We listen closely to your requests — much of today’s Interlink functionality has been developed in response to your suggestions.

If you’re not delighted with Interlink in every way, just send us an email within 30 days of purchase and we will refund your money for the licenses.

Have additional questions?

If you have questions regarding Interlink for CommitCRM that were not answered here on our site, please send us an email to sales@dsgdevstudio.com with your questions.