Interlink – Setup Guide
This guide covers main installation of Interlink.
Interlink – Internal Admin Guides
These guides cover setting up users, general settings and license information.
These guides cover multiple tasks within Interlink.
- General – Add New Ticket
- General – Add New Charge
- General – Add New Account
- General – Search Tickets
- General – Projects
Interlink Client Portal
The public-facing part of Interlink where client employees can submit IT support requests and IT Managers, Liaisons, etc. can view, approve, comment, etc. on tickets for their company.
- Misc – CommitCRM Contract Code Setup
- Misc – GFI MAX Integration Setup
- Misc – Interlink Client Satisfaction Survey Email Setup
- Misc – New Ticket Email – Ticket Tracking Link
- Misc – Client Satisfaction Survey Overview
- Misc – SLA Manager Scheduled Task Setup
Important Contact Information
Bug Reports – firstname.lastname@example.org
Feature Requests – email@example.com